FAQ

How is 1Velocity different from other carriers?

Unlike other carriers, 1Velocity does not share any infrastructure with the incumbent phone company. While other metro Ethernet carriers share the same trenches and poles with their competitors, 1Velocity has built its own self-healing GigE backhaul ring using millimeter wave wireless fiber on the rooftops of buildings.

In addition, while bringing in fiber requires tens of thousands of dollars and months of permitting and trenching, 1Velocity delivers over 1 Gbps of bandwidth to a location in less than forty-five days for less than a tenth of the cost. In fact, we once delivered a 100 Mbps Internet connection in three days.

Finally, we don't oversubscribe our backhaul, we don't do any packet-shaping, and we don't block any ports. You get your full bandwidth at all times and have the flexibility to use it however you'd like.

What kind of Ethernet does 1Velocity offer?

One of the benefits of building our own network is that we do not have to deal with legacy infrastructure. Subsequently, 1Velocity offers Layer 1 Ethernet connections with zero hops between locations and sub-millisecond latency across town...faster than most LANs. There is no need for a router—just plug our hand-off into your firewall or switch. You can create VLANs, run QoS, BGP, and even share a single subnet across multiple locations if you want. It's as if your MAN was a LAN.

How does weather affect the 1Velocity network?

1Velocity transports 911 calls, flight data, and financial transactions across our network. We serve state agencies and 24/7 business operations. We have to be robust and reliable. 1Velocity has repeatedly withstood 90 mph windstorms without any service issues. But we do have outages. Any telecom carrier who says they do not have outages is lying. The difference is that when all other carriers are down, we're not (and vice-versa) because we do not share any infrastructure with other carriers. In the past, we had trouble with heavy rainstorms because we spaced our relay points too far from each other, but we have learned how to engineer for rainstorms. And though our network has performed fine during heavy snows in Reno, our Las Vegas network was down for 16 hours during the worst blizzard in 30 years in Las Vegas in December 2008 because we did not put heating elements on the radios like we do in Reno.

Do you offer voice services?

No. 1Velocity has two products: private lines and Internet access. We allow you to run whatever traffic you'd like over the connection and we're agnostic when it comes to VoIP. Feel free to use whatever VoIP provider you'd like. With sub-millisecond latency on the local loop, you don't need to worry about jitter or latency.

How much does it cost?

Bringing fiber into a location can often take months and cost $30,000-$60,000. 1Velocity installs in less than 45 days and our install fees are under $3,000. To get pricing for your location, please This e-mail address is being protected from spambots, you need JavaScript enabled to view it .

How secure is Ethernet over millimeter wave wireless fiber?

Our financial and government customers currently transmit sensitive data over 1Velocity connections. At the physical layer, the wireless fiber signal is the thickness of a pencil. It is not broadcasted. And while fiber is susceptible to tapping, the 1Velocity NOC is immediately notified whenever the signal is interrupted for any reason. 1Velocity encrypts data using a proprietary algorithm as well as MAC Filtering at each relay point and an AES 256 encryption. 1Velocity uses 802.1q tunneling to separate your traffic from all other customer traffic.

Where is 1Velocity available?

1Velocity currently serves the Las Vegas valley and the Reno/Sparks area. We are on over a hundred rooftops in the Las Vegas valley and began serving customers in Reno/Sparks in Fall 2008.